Help centre

First check your passport nationality, document type and travel purpose against current entry requirements. Some travellers can obtain a visa on arrival; others need an advance arrangement.

Check the current entry category for your exact passport, including whether it is an ordinary passport or another travel document. Do not assume rules for mainland China, Hong Kong and Macau documents are identical.

No. Check the current visa-on-arrival eligibility for your passport before paying for a tourist visa service. Prior stays and non-standard travel documents need particular attention.

Yes. We welcome enquiries from all countries. An enquiry is not confirmation of eligibility: the applicable route must be checked for your nationality and circumstances.

Ask for a current written quote for your exact route. Compare government fees, service fees, taxes where applicable, additional document costs and cancellation conditions rather than one headline amount.

No. An estimate is not a guaranteed decision date. Confirm whether any priority route actually applies before paying an urgent-service fee.

The answer depends on your current visa category and issuing authority. Share the category, expiry date and current location. Ask for a review before expiry; do not assume every visa is extendable.

Entry validity is the period in which you can use the permission to enter. Permitted stay concerns how long you can remain after entry. Check both on the issued document and with the relevant authority.

Compare the actual business activity, customers, work location, premises, staffing and required permissions. Ask the proposed authority to confirm suitability before committing to a package.

Ask which steps for your chosen jurisdiction can be completed remotely, which signatures or identity checks are needed and whether any later stage requires your presence. Do not assume every step is remote.

Only if explicitly described in the agreed scope, and assistance is different from approval. Request separate details for licensing, immigration, banking and all third-party charges.

Start by describing your exact activities, shareholders and proposed operating location. Then confirm the legal structure, name reservation, approvals and final documents with the issuing authority.

Yes, enquire with the issuing authority name, licence expiry and the change needed. Ask what must also be updated in related company records after the licence changes.

Do not assume so. Explain each activity, including online sales, consulting, importing or physical services, and confirm which activities and approvals can be combined.

PRO support concerns administrative liaison and preparation for government-related business or personal procedures. The exact work, authority access and representation permissions must be agreed for each task.

Yes. Share the approximate employee count, renewal dates and recurring tasks. Ask for a monthly scope that explains included work, excluded work and government fees.

No. Do not send account passwords or one-time codes through the website or WhatsApp enquiry. Any required representation must follow an authorised process agreed with you.

It depends on the document, issuing country and receiving authority. Confirm the required language, attestation chain and whether originals are needed before paying for translation or courier services.

Choose a service, describe your requirements and prepare a WhatsApp message. Review it and send it to +971 58 196 2882. Pricing and the agreed service scope are discussed there.

Yes, you can prepare an enquiry using the Chinese or Russian website pages. Tell us your preferred language. We will confirm the available language assistance when responding.

Compare the same inclusions, activity permissions and renewal period. A low permit-only headline can leave residence, Emirates ID, insurance or service costs outside the quote. Send your requirements for an itemised comparison; we do not publish an unverified lowest-price promise.

No. The Green Residence is a separate five-year route with its own permit, qualification and income or financial-solvency requirements. A two-year freelance residence enquiry should not be treated as an automatic Green Visa application.

Tell us your current location and visa status. The applicable entry or in-country process must be confirmed for the chosen route before you make plans.

There is no single package price for every category and applicant. Send your residence purpose and current location for a written breakdown. Compare the total scope, including any separate permit, medical, Emirates ID, insurance and service costs.

A residence duration does not create employment permission. An employment route needs a genuine employer and the applicable work authorisation. If your goal is independent work, ask about the appropriate freelance or business route instead.

We confirm the inclusions in the written quote. Do not assume a headline residence price includes medical appointments, Emirates ID, insurance or any permit needed for your work.